By purchasing a quarterly subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.
Your subscription will be automatically recur unless notified of a cancellation within the advised period.
Any cancellations need to be done 7 working days before the Direct Debit is taken. To cancel your subscription please log into your customer account.
The above cancellation rights do not affect your right to cancel under the statutory cooling-off period (see Consumer Rights and Cancellation below).
Consumer Rights and Cancellations
You may cancel your first order and receive a refund at any time before your order is delivered and up to 14 days afterwards, beginning on the day after you receive the products. In this case, you will receive a full refund of the price paid for the products in accordance with The Men Toolbox refunds policy (see below).
Each box subscription is for these purposes a single order forming part of a regular delivery of goods, so you can only cancel a box subscription and receive a refund within fourteen days of receiving your first monthly box.
You can of course cancel your subscription at any time, within the initial 14 day period after your initial subscription. You will be entitled to a refund (as required by UK legislation known as the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).
To cancel your order, please contact The Men Toolbox by email, giving us your name, address and order reference. You must return the products to The Men Toolbox in unused condition within 14 days of notifying us of the cancellation. The return will be at your own cost and risk.
The Men Toolbox has the right to deduct from your refund amount any reduction in value of the products caused by your handling of the products beyond what is necessary to establish the nature, characteristics and functioning of the products.
The Men Toolbox refund policy is: if you cancel an order within the 14 day cancellation period (see above), The Men Toolbox will refund you as soon as possible and, in any case, within 14 days of the day of our receipt of the returned products or (if earlier) the day you provide evidence of having sent the products back to us.
The Men Toolbox will refund the price of the products in full excluding the cost of delivery. The Men Toolbox will refund the purchase price using the same method originally used by you to pay for your purchase.